I have only started using Vina Visas in the last three months and have been delighted with your professionalism, as well as the fairness of your fee, turnaround time on all visas for which I have applied on behalf of my clients. On the occasions I have needed to call I have found the staff efficient, friendly and with a good knowledge of your product. Thank you for your service – it is very much appreciated.
Denise Smith - QLD
I would be more than happy to recommend Vina Visas as a processing agent. Every time I have had dealings with you they were handled in a quick and efficient manner. I have also emailed you to ask specific questions and a reply was received on the same day making me feel very comfortable dealing with you. Cove Travel would not use anyone else to look after their visa requirements. On a personal note I am very grateful to have your assistance when needed. Thank you for being such a reliable source of information.
Christa Randall - QLD
We sent our Visa application off a few days before the Christmas period so I had anticipated a delay. When I went online to check the progress of our visa application a day after the New Year public holiday I was surprised to see no record of the application. I emailed Vina to confirm they had received our passports. They responded very quickly letting me know they had already processed our application and that our passports would be in the mail today! Excellent service, can highly recommend.
