Very positive experience as the process was very quick. The paperwork was easy to complete and the staff were friendly to deal with. What could have been a worrying experience was actually very stress free. The passports were back before I even have given them a second thought! I used the Visa Tracking service and found it easy to access. I would use the service again but I need to find out all that you do. I would definitely recommend your service to others.

Sylvia Hicks - QLD

We sent our Visa application off a few days before the Christmas period so I had anticipated a delay. When I went online to check the progress of our visa application a day after the New Year public holiday I was surprised to see no record of the application. I emailed Vina to confirm they had received our passports. They responded very quickly letting me know they had already processed our application and that our passports would be in the mail today! Excellent service, can highly recommend.

Happy customer. Di Decker - NSW