Our service ranges from assisting clients of all nationals to obtain international travel visas, this includes the regular Passport Visa, eVisa (Electronic Visa), Loose Leaf Visa, approval letter for Visa On Arrival and Russian Tourist & Business visa supporting documents (Russian Voucher).

In addition, we offer services such as Digital Photo Print Service, Form Fill and Digital Document Service. These are optional services available to help applicants meet the visa requirement compliance.

Digital Document Service

The digital document service is available for applicants who require assistance with converting their documents into digital format to meet the visa requirements.

We offer the following services :

  • Scan and Convert documents into digital format as required (PDF,JPEG,PNG or GIF).
  • Modify, Crop and Resize digital photo to meet the specification set as part of the visa requirements.
  • Covers all documents required for the visa application.
  • Includes unlimited scan and converting documents.

Customer Support

Our customer support team is available between 9am - 6pm Monday to Friday via Phone, Email or Live chat.

Visa Advisory & Research

We will keep you up to date with Consulate and Embassy news, closures and any visa requirement changes that may affect the processing of visa applications. We offer a visa research service under the agent account, the service is there to assist client to obtain the latest requirements and information generally not available in the public domain.

Photo Print Service ( full colour & high resolution )

Get your digital photo professionally printed on a high quality gloss photo paper and get 4 photos that are 100% compliant with the visa requirements guidelines set by the Consulate and Embassy.

Perfect for anyone with digital copy of a recently taken passport/ID photo or can take a professional photo with a digital camera or mobile device.

Form Fill Service

The form fill service is available for applicants who require assistance with completing online visa application form. Vina Visas will complete the online application form on behalf of the applicant.

This service is currently available for Ukraine, India and Russia online application forms.

Postal & Courier

Through VINA VISAS, no appointment required and no long queue. We accept document submissions via postal, courier or in person at any of our office locations.

We offer TOLL priority courier service if you prefer a door to door Pickup and Return delivery of documents on your behalf, or you can choose our AUSPOST eParcel(Express Post) service which includes signature on delivery for those who require their documents to be sent to a PO Box or residential address. Both services offers an overnight service within their delivery network. Alternatively you can also organise your own arrangements to send and return your documents.

Real-time Status Updates

Our customer service team with our online system, we will keep you updated with the visa progress throughout the stages of the visa processing.